Goal: Looking to consolidate the number of approved vendors for their on-call maintenance program, Rite Aid required specific service level agreements and pricing requirements. The program consists of repair and replacement of damaged signs, plus sign and awning removal as required
Scope of Work: Icon agreed to provide very aggressive response times and pricing in exchange of the entire eastern seaboard, from about Maine to Mississippi.
Results: Icon offered self-performing labor in a number or Rite Aid’s larger markets of NY, PA and NJ. And, our ability to work efficiently with vendors helped provide service in many remote and rural areas.