Goal: To provide fast and efficient service at competitive rates while meeting client service level agreements.
Scope of Work: Walgreens Refresh Program includes: neon to LED retrofit, new channel letter replacement faces, re-lamping and replacing ballasts, in-ground signs plus ground sign replacement faces and interior signage. Painting of cabinets, letter cans, and steel poles is also completed on an as-needed basis.
Results: Icon provides services to Walgreens through a combination of self-perform and sub-contractor field technicians. The decision to to dispatch is determined by the response time requirements and Icon’s ability to quickly diagnose and complete repairs.